A Sick Company Needs to Concentrate on its Core Competence

The surgeon operates only one patient at a time.concentrate one's forces and anticipate correctly the
Similarly, a sick company needs to concentrate on itsmovement of the enemy in order to capture him."
core competence.To compete in the global market, it is important to
During the turnaround phase when the company is onnarrow your focus to a specific segment, Olivetti has
the brink of bankruptcy, there are time and resourcelost its competitiveness as its product lines proliferate
constraints. The company needs to concentrate all itsfrom typewriters to computers. When the market is
resources on doing a few major things right.58 million people in Italy, a broad line is all right. But
You should have a laser-sharp focus just as awhen Olivetti went global it could not compete.
surgeon focuses on only one operative field duringHyundai, S Korea a major conglomerate also lost
surgery. If you are a patient, you will not allow yourfocus in the quest for expansion. It is involved in all
surgeon to operate on you and another patientkinds of businesses ranging from chemicals,
simultaneously.ship-building, engineering, automotive, pharmaceutical,
Similarly, an ailing company needs to concentrate onlyetc. As a result it confuses the minds of the
on its core competence and try to rid itself ofcustomers. When the financial crisis hit S Korea in
activities that do not help the bottom-line targets as1997, Hyundai was one of the first chaebols to fall
well as those that do not immediately improve itsapart. Marketing will need to be focusing on specific
cash flow. Under such critical circumstances, you canniches for the riches are usually found in niches.
even succeed at far lower cost by ensuring that youThe soft drink giant Coca-Cola tried to venture into
do a better job with the businesses and skills youthe bottled water market in Europe with the launch
already have.of 'pure'water Dasani. News broke out that the
In order to release resources for its core business,Coca-Cola's treated tap water contains
the ailing company has to divest any unprofitable orcancer-causing chemical and it had to withdraw the
non-related businesses. Quite often, in their bid toDasani from the market, creating a lot of bad taste.
bolster sales performance, troubled companies clinchAlthough Coke drinks and 'pure' water are in the soft
lots of sales contracts with thin profit margin. Thisdrinks category, the technology and know-how can
tantamount to buying sales and they often turnedbe quite different. Coca-Cola should have stayed with
into subsequent financial losses. Such a scenario isthe 'real thing', its core competence.
equivalent to having a lot of sizzle but no steak.Remember to have laser sharp focus. The laser is
It is better to amputate all loss-making ventures andactually a weak source of energy. A laser takes a
unprofitable sales whenever possible. According tofew watts of energy and focuses them in a
the standard surgical procedure if there is pus, get itcoherent stream of light. A few watts of energy are
removed.not useful. However, laser is able to drill through
In fact, the famous Chinese military strategist Sundiamond, the hardest rock and eradicate cancer cells
Tzu believed in the principle of concentration inas well for lasik treatment. Similarly, companies with
fighting a war. He said: "The strength of an armylaser sharp focus can dominate a market. When a
does not depend on large forces. Do not advancecompany is not focused, its limited energy gets
relying on sheer numbers. Rather, one mustdissipated over too many products or markets.