| Human Resource Management's role in the | | | | has to be considered.PlanningBy analysing the |
| company's success increases each day. In this | | | | current workforce will allow the company to |
| article I will discuss the reasons for the | | | | evaluate |
| increasing impact of the HRM and will also | | | | |
| talk about HRM in the retail industry.Human | | | | the department performance and helps to |
| Resource Management is a vital function in | | | | realise what kind of staff are |
| organizations. It is | | | | |
| | | | required in order to form the skills which |
| becoming more important than ever. Line | | | | they needed. Retailers need |
| managers are getting involved | | | | |
| | | | to employ the right number of staff in order |
| in HRM, and human resource managers are | | | | to make the workforce |
| becoming members of the | | | | |
| | | | more efficiency. Too many employees will |
| management team. Also, everyone in the | | | | increase costs, and too few |
| organization can make a | | | | |
| | | | will not able to carry out of its work. |
| contribution to the management of people and | | | | Therefore, retailers have to |
| the success of the | | | | |
| | | | analyse both current human resources within |
| organization at the same time. Human | | | | the retailing |
| resource management includes a | | | | |
| | | | organisations, and future plans or |
| variety of activities, such as the | | | | strategies of the organisation and |
| following:What staffing needs to have and | | | | |
| whether to use independent | | | | the effect on human resource.Meanwhile, |
| | | | because of the special human resource |
| contractors or hire employees to fill these | | | | environment in the |
| needsRecruiting and training the best | | | | |
| employees, ensuring they are high | | | | retail industry, the effects of the labour |
| | | | market factors have to be |
| performersDealing with performance issues | | | | |
| and ensuring its personnel and | | | | considered for their human resources |
| | | | planning. Due to the development |
| management practices conform to various | | | | |
| regulations.This report will contain the | | | | of Information Technology, companies may not |
| following topics: | | | | be able to find the |
| | | | |
| * The special Human Resource Environment of | | | | employees who have the skills they required. |
| retailing | | | | In addition, internal |
| | | | |
| * The process of Human Resource Management | | | | staffing factors such as labour turnover, |
| in Retailing | | | | sickness or accident rates |
| | | | |
| * Human Resource planning | | | | also have to be considered. However, |
| | | | planning has to be thought out |
| * Recruitment & Selection | | | | |
| | | | carefully, and updated when other factors |
| * Training & Development | | | | have changed. Take boots as |
| | | | |
| * Performance managementThe Special Human | | | | an example, they evaluate the local market |
| Resource Environment of RetailingStaffs are a | | | | trend and qualification of |
| major resource in any business. This is | | | | |
| particularly true | | | | local population, etc and seek to the staff |
| | | | that need to form the |
| in retail industry, which has a very large | | | | |
| amount of employees and | | | | skills they lack.This process takes time to |
| | | | operate. However, it is less expensive than |
| which provides a range of services to its | | | | |
| customers. The retail human | | | | the recruitment and selection process. |
| | | | Meanwhile, it will be helpful |
| resource environment has its special | | | | |
| features: a large number of | | | | to find the employees who already have the |
| | | | skills that the retailers |
| inexperienced workers, long hours, highly | | | | |
| visible employees, many | | | | require.Recruitment & SelectionRecruitment |
| | | | is the process of identifying the need for a |
| part-time workers, and variations in | | | | new employee, |
| customer demand. Those features | | | | |
| | | | defining the job and the appropriate person |
| also create difficulties to retailers.First | | | | for it, attracting a |
| of all, a large number of inexperienced | | | | |
| workers and part-time | | | | number of suitable candidates, then |
| | | | selecting the one best suited to |
| staffs in a retail business may lead high | | | | |
| employee turnover, poor | | | | the job.When a company is looking for new |
| | | | employees, they tend to use |
| performance, lateness and absenteeism. This | | | | |
| is due to several seasons. | | | | different channels in order to find the most |
| | | | suitable personnel. The |
| One is that inexperienced workers can apply | | | | |
| retail positions, such as | | | | channels could be educational institution, |
| | | | TV/magazine advertising, |
| check out clerks, wrappers, stock clerks and | | | | |
| some types of sales | | | | agency or any other channels which is the |
| | | | best way to find the right |
| personnel, which doesn't require high | | | | |
| education, training and skill. | | | | personnel. For example, in a retail company, |
| | | | when they are looking for |
| The other one is that employees who work in | | | | |
| retailing companies likely | | | | a entry level sales personnel, they tend to |
| | | | reply on educational |
| live near the retailing stores. In addition, | | | | |
| part-time staffs are very | | | | institutions, advertisements and employee |
| | | | recommendations. Moreover, |
| easy to quit their jobs.Secondly, long | | | | |
| working hours may result that retailers need | | | | when a retail company is looking for |
| to two | | | | middle-management positions, they |
| | | | |
| shifts of employees. As the trend of longer | | | | are likely to use employment agencies, |
| store hours (evening and | | | | competitors, advertisements and |
| | | | |
| weekend), retailers need to consider employ | | | | current employees. The recruitment process |
| staff for evening and | | | | can be very costly. It |
| | | | |
| weekend use.Thirdly, high visible employees | | | | takes a great deal of time to set up an |
| mean that retailers have to monitor | | | | effective recruitment process. |
| | | | |
| employees very closely. As consumers | | | | Therefore, the company has to carry this job |
| nowadays play a very important | | | | out in a systematic way.The next job is to |
| | | | select new employees from among those the |
| role in retail industry and employees are | | | | company |
| highly visible to the | | | | |
| | | | has recruited. The main objective in the |
| consumers, retailers must select and train | | | | selection process is to match |
| employees carefully, | | | | |
| | | | the character of potential employees with |
| especially care about their manners and | | | | the requirements of the jobs |
| appearance.Finally, variations in customer | | | | |
| demand may create difficulty to | | | | to be filled. The process of selection |
| | | | includes job analysis and |
| retailers to predict exactly how many | | | | |
| employees are required. | | | | description, the application blank, |
| | | | interviewing, testing, references |
| Retailers need to have the knowledge about | | | | |
| what season, what number of | | | | and a physical examination. These processes |
| | | | should be followed in an |
| employees is needed; and what day, what | | | | |
| number of employees is needed; | | | | integrated manner. However, the selection |
| | | | process can be very costly |
| and which period of a day, what number of | | | | |
| employees is needed.The process of Human | | | | because the company has to pay for the |
| Resource Management in RetailingThe four main | | | | postage of sending out |
| activities of the process of Human Resource | | | | |
| Management | | | | application forms to candidates and they may |
| | | | also have to pay for the |
| are Planning, Recruitment and Selection, | | | | |
| Training and Performance. | | | | travel expenses for candidates' journey to |
| | | | interview.Mary Anne Winslow is a member of |
| When retailers are applying the Human | | | | Essay Writing Service counselling department |
| Resource Management process, the | | | | team and a dissertation writing consultant. |
| | | | Contact her to get free counselling on custom |
| labour laws, diversity and employee privacy | | | | essay writing. |