Why Target the "Matures"

The "Matures" are the generations that came alongThey are good prospects for travel services,
between 1909 and 1945. Born to and tempered byrestaurants and leisure activities, as well as estate
economic uncertainty, older Matures were nurturedplanning and, increasingly, long-term care products.-
by the New Deal and served in the mightiest armedAge 74 - 84: People in the 75-to-84 age group have
force fielded by any nation. The Matures' core valuesbeen classified as the "young old"--though you'll find
are a roll call of traditional American culture: Honor;that many women prefer 'of a certain age,' especially
optimism, selflessness, dedication to a higher purposeif you don't want a hatbox in the face, cautions the
(self-sacrifice equals virtue).Having made the WorldNew York Times.The 9 million people in this age
safe for democracy, the men and women whom webracket represent assets worth close to $100 billion.
now refer to as the "Matures" attended college onConcerned with the possibility of serious illness, their
the G.I. Bill, opened businesses, raised families...andpriority is health care and maintaining their
saw the Marshall Plan rebuild Europe from the groundindependence despite greater difficulty with routine
up (many as participants!).Shared Experiences --tasks. There are many more women than men in this
Seeing is BelievingAs a result of these sharedgroup; they spend 25% of their incomes on health
experiences, Matures tend to believe in the ability ofservices, and tend to invest heavily in cash
institutions and people with expertise and the will toequivalents, saving their money instead of spending
achieve to solve problems and get things done. Still,it.- Over 85: People over 85 are now the
like other people, the Matures want options and needfastest-growing segment of the Mature market in
to know the long-term benefits of the things theypercentage of growth. According to the New York
buy and buy into. While they may have a soft spotTimes, "The number of Americans who are 85 or
for their own grandkids, at heart these people areolder is rising rapidly: The total jumped 51 percent
unemotional pragmatists who distrust marketingfrom 1980 to 1996, and is expected to climb an
hype, resist canned sales tactics and insist on doingadditional 32 percent by 2005. Genontologists, not to
business with trusted professionals with proven trackmention marketers, already call this age group the
records, not just anyone claiming to be an'oldest old'-an unfortunate moniker that sounds only
"expert."Mature Market SegmentsThe Matures tendslightly better than 'prime of geezerdom.'"Thirty years
to think and associate with people many yearsago, many in this market segment were among
younger than themselves. With that in mind, it isthose who moved into first-generation retirement
worthwhile to understand the common characteristicscommunities in Florida, Arizona and other Sun-Belt
associated with the various age-based marketstates, attracted by the offer of an "active
segments that make up this large generational cohortretirement lifestyle," replete with year-round golf,
and be prepared to help prospects addressswimming pools, bridge at the clubhouse. More
age-specific subjects:- Age 50 - 64: The 33 millionrecently, these establishments have been busily
pre-retirees between ages 50 to 64 control assetsreinventing themselves to accommodate the growing
worth approximately $575 billion and have the highestnumber of now-elderly retirees, doing everything
disposable income of any age group. This age groupfrom making home health care available to installing
has a self-image of a much younger generation, iselevators in no-longer accessible two-story buildings,
concerned with appearance, fitness, nutrition andand turning up the lights in the bingo hall. Many offer
self-fulfillment. They are good prospects for exerciseservices to residents who are taking the next
equipment, cosmetics, luxury cars, financial services,inevitable steps to full-time nursing home care.Many
investment advice and travel. While there are moreolder Matures are caring for friends and family on
or less equal numbers of men and women in this agetheir own through programs in churches and temples.
group, many are new grandparents and spend a lot"Forty million Americans are 60 and older. 'Senior
of money on their grandchildren.Also among thisCompanion' programs, and others like it, both formal
group are members of the "Sandwich Generation."and informal, were formed to improve the lives of
That is, younger Matures and older Boomers whothe elderly...The relationships they foster may even
may still have children in college and are in the midstallow seniors to stay in their own homes longer,
of planning for retirement, but who also findwhich is better for them and less expensive for
themselves having to provide a certain amount ofeverybody...Seniors who help others get as much out
financial support and make important decisions forof it as those they help." (Source: "Companions in
their own parents. To keep themselves marketableCaring," by Karen Long, Tampa Tribune).The adult
some people in this situation are going back to schoolchildren of Matures may understand their parents'
looking for additional income opportunities throughneed for financial security planning, but may be
adult education (in effect, using what they learn atreluctant to urge action for fear of coming across as
school tonight on the job tomorrow).- Age 65 - 74:a bit too eager about their own inheritances,
The 17 million people in this market segment controlsuggests Elaine Floyd, CFP of Bellingham, Washington,
assets worth approximately $195 billion. Largely, butauthor of J.K. Lasser's Investor's Tax Guide. It might
not entirely, retired now, most have a great deal ofhelp to have friends their parents' age who have
free time; yet they are still very active and arealready done their own planning bring the subject up
concerned about diet and health, and are veryand help them see the light.If it works, why
sensitive about being excluded from society.Theynot?Want More? Send questions and comments to
tend to choose lighter foods, use prescriptionw..Bill Willard, President of Willard Associates, has over
medications, and buy services that help them30-years experience providing high-impact written
accomplish daily chores. Because most women stillcommunications to small-business owners and
outlive most men, there is an increase in the numberindependent professionals. A Phi Beta Kappa and
of female-headed households in this group. Manyformer managing editor, he lives in Clearwater, FL. -
have substantial sums of money in cash equivalents.w.